Frequently Asked Questions
Answers to the most common questions about our services and process.
General Questions
1. What is OptionPeriod.com?
OptionPeriod.com provides professional, site-unseen cost estimates for deficient items found in your TREC Inspection Report. We help agents and buyers negotiate repairs confidently.
2. Who can use OptionPeriod.com?
Our service is designed for real estate agents, buyers, and sellers in Texas who need accurate repair cost estimates during the option period of a transaction.
3. How long does it take to get an estimate?
We deliver all repair cost estimates within 24–48 hours after receiving your inspection report and list of requested items.
4. Do you offer refunds?
Once an estimate has been processed, it cannot be refunded. However, if you experience any issue, please contact us — we’ll make it right.
5. Can I use these estimates for negotiation?
Absolutely. Our reports are designed to be used directly for negotiations with sellers or agents to help reach fair resolutions efficiently.
Estimate Process
1. How do I upload my inspection report?
Simply visit our “Get Started” page, choose your package, and upload your inspection report in PDF format during checkout.
2. What if my inspection report has multiple pages?
No problem. We review the entire document and pull only the items you’ve selected for estimates, up to 15 line items per submission.
3. What if I need more than 15 items estimated?
Additional line items can be added at checkout for a small fee. You can also submit a second order if needed.
4. How accurate are your estimates?
Our pricing database stays within 1%–3% of the national average and adjusts regularly to reflect material and labor rate changes by region.
5. What happens after I submit my order?
You’ll receive a confirmation email, and our team will begin reviewing your report. Once complete, we’ll email your final cost estimate within 24–48 hours.
Lunch & Learn
1. What is a Lunch & Learn session?
Our Lunch & Learn events are hands-on training sessions for agents and brokers to learn how to use our repair estimates to strengthen negotiations and protect their clients.
2. Who can attend?
Licensed real estate agents, brokers, and office staff are welcome to attend our in-person sessions in the Houston area or join our periodic online sessions.
3. How do I sign up?
Visit our “Lunch & Learn” page and complete the short form. Our team will reach out with available session dates and details.
4. Is there a cost to attend?
No, attendance is free. We provide lunch, materials, and live demonstrations as part of our community education initiative.
5. Can you host one at my brokerage?
Yes! We’re happy to host private sessions. Complete the request form on our Lunch & Learn page, and we’ll reach out to schedule your in-office session.
Orders & Payments
1. What forms of payment do you accept?
We accept all major credit and debit cards through our secure checkout system. Payments are processed instantly to start your order.
2. Is my payment information secure?
Yes. All transactions are encrypted and processed through a secure payment gateway that meets industry-standard security protocols.
3. Can I request an invoice or receipt?
Absolutely. After completing your purchase, you’ll automatically receive a digital receipt by email that includes your order details.
4. What if my payment doesn’t go through?
If your payment fails, please double-check your card details or contact your bank. You can also try a different payment method to complete your order.
5. Can I cancel my order after submission?
Since estimates begin processing immediately, cancellations aren’t available once submitted. However, if you submitted an incorrect report, contact us right away — we’ll do our best to help.